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By placing an order online, you are committing to buy the chosen products. If after delivery you cancel the order, we reserve the right to charge you a restocking fee. We will not refund any outbound carriage based on the actual cost to Lansdale and not the subsidised rates that we charged you on the internet. It is your responsibility to get the goods back to us in resalable condition with all the original product labels and content in tact. Lansdale will not pay for your return postage costs.
If you receive the correct goods that you have ordered and the item does not fit correctly, we will exchange the item for the correct size. It is your responsibility to get the goods back to us in resalable condition with all the original product labels and content in tact. Lansdale will not pay for your return postage costs. We reserve the right to charge you the cost of the postage for the exchanged item. If you opt to exchange the product for a different item, we will refund or charge any difference in costs. If Lansdale supplies you with incorrect or faulty goods, we will correct our mistake by supplying the correct product. Your assistance in returning the incorrect goods to Lansdale will be required and Lansdale will be liable for any associated postage costs based on sensible market values. Lansdale recommends using Royal Mail Recorded Service for items less than 2kg as this requires a signature upon receipt but does not charge a premium for a timed delivery. For items over 2kg please contact us to discuss, as it might be cheaper for Lansdale to arrange a collection. If you choose to return goods using any other method, we reserve the right to only refund what we see fit. Lansdale will pass any faulty goods on to the relevant manufacturer for their inspection before deciding what action will be taken. Back to previous page |
